Project Manager (Enterprise-level)

We are looking for talented, detail-oriented, and committed people to join the Bryj team and meet the challenges of our ever-growing business. As Project Manager (PM), you will lead customer relationships and drive well-organized projects with Bryj internal mobile application teams. The PM is a key role in delivering a positive experience with our customers which includes prioritizing smart solutions that meaningfully impact the customers’ business.

Primary Role & Responsibilities:

• Manage customer interactions and requests by leading project meetings and guiding customers through the mobile application development, publication, and value-creation journey.
• Work closely with the Head of Project Management, Technical Business Analysts, Scrum Masters, UX designers, Developers, and QA engineers to deliver high-performing, scalable, and maintainable mobile apps that meet functional requirements and solve business challenges communicated by customers.
• Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls.
• Regularly communicate and push-forward the status of all project related tasks.
• Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered.
• Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results.
• Assist with retention, expansion, and renewal efforts. At Bryj, we aim to deliver customer excellence, and therefore retaining, expanding, and renewing our customers is of utmost importance.
  
  

Skills & Experience:

• At least 5 years experience as a Project Coordinator &/or Project Manager in technology-related businesses
• Specific experience leading large, global company customer relationships.
• Familiarity or expertise with mobile application development, website creation and app stores.
• Experience working within an agile framework and scrum methodology (working with cross functional teams in a sprint format).
• Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) are preferred.
  
  

In addition, efficiency, integrity, organization, proactivity, enthusiasm and adaptability are the soft skills that will help you succeed in this position.

Minimum Skill and Qualifications:

• A bachelor's degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline.
• At least 5 years of relevant experience.
• Excellent communication skills (both verbal and written) in English. Native French speakers may have an additional advantage.
• Experience working with Jira, Confluence, and Monday.com, or similar.
  
  

Role Location:

• This is a hybrid position based in Lisbon, Portugal that is required to be in our Lisbon office at least 4 days per week.
• You are expected to support customers from both NA and EMEA regions, and as such, you are expected to work as closely as possible with the applicable time zones.
  
  

About Bryj

Bryj (pronounced bridge) is an AI-powered, end-to-end SaaS platform solution delivering incredible mobile apps faster and on budget for any app store worldwide. From new apps to elevating mobile strategies to the next level, it provides a solution for app design, seamless integrations, app store publishing and compliance, real-time monitoring and analytics, maintenance and support, security and privacy, and engagement tools. From UX to engagement, Bryj transforms digital experiences into compelling and magical apps. Trusted by leading technology partners like Salesforce, Microsoft, Box, and AWS, Bryj has powered billions of app sessions and championed hundreds of businesses (B2B), consumer (B2C), employee (B2E), and education apps for enterprises, businesses, and organizations worldwide.

Why work with us:

• Values based culture: Care, Integrity, Simplicity, Joy, and Boldness.
• Learn and grow. Work alongside growth mindsets that embrace continuous learning.
• Enjoy the journey alongside teammates striving to be world-class in every way.
• We’re a global company with a diverse team that speaks over 25 languages.
  
  

Equal Opportunity

Bryj Technologies, Inc. is an equal-opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, race, sex, ancestry, citizenship, marital status, medical condition, disability, political affiliation, religion, or any other characteristic protected by applicable local laws, regulations, and ordinances.

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