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Technical Project Manager

Bryj Technologies, Inc.

Bryj Technologies, Inc.

IT, Operations
Lisbon, Portugal
Posted on Wednesday, September 13, 2023
We are looking for talented, passionate, and committed people to join our Team and help us meet the challenges of our ever-growing business. As Technical Project Manager (TPM), you will lead the relationship with the Customer and their team, as well as organize and collaborate with Bryj internal mobile application teams. A Bryj TPM must be naturally inclined to deliver customer excellence. Primary Role & Responsibilities:
  • Work closely with the Head of Project Management, Scrum Master, UX designers, developers, QA engineers, and other members of the Growth Operations team to develop high-performing, scalable, and maintainable hybrid applications that meet functional requirements and solve business challenges communicated by customers.
  • Manage customer interactions and requests by leading project meetings and guiding customers through the mobile application development and publication process, by leveraging our best practices and mobile application development expertise.
  • Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls. Work within an Agile (scrum) framework with a spirit of collaboration and respect with internal and external teams.
  • Regularly communicate status updates with the Head of Project Management and escalate all project related issues as per the defined escalation processes.
  • Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered.
  • Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results.
  • Assist with retention, expansion, and renewal efforts. At Bryj, we aim to deliver customer excellence, and therefore retaining, expanding, and renewing our customers is of utmost importance. The TPM is a key role in delivering a positive experience with our customers and often solutioning and recommending technical ideas and intelligent prioritizations that can meaningfully impact the customers’ business.
Skills & Experience:
  • At least 3-5 years of experience as a Project Coordinator or Project manager in the tech industry (i.e., app development & maintenance, website development & maintenance).
  • Strong familiarity, if not expertise, with mobile application development and with Android and iOS Stores.
  • Understanding of website creation and publication process.
  • Experience working within an agile framework and scrum methodology (working with cross functional teams in a sprint format).
  • Well versed and familiar with back-end and front-end coding languages and frameworks
  • Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) are preferred.
In addition, efficiency, integrity, organization, proactivity, enthusiasm and adaptability are the soft skills that will make you succeed in this position. Minimum Skill and Qualifications:
  • A bachelor's degree in a relevant field such as Computer Science, Software Engineering, Information Technology, or a related discipline.
  • At least 3-5 years of experience as a Project Coordinator or Project manager in a relevant field.
  • Experience working with Jira, Confluence, and Monday.com.
  • Excellent English communication skills (both verbal and written).
Role Location:
  • This is a hybrid position based in Lisbon, Portugal. You are required to be at the Lisbon office at least 4-5 days per week.
  • You are expected to support customers from both NA and EMEA regions, and as such, you are expected to work as closely as possible with the applicable time zones.
About BryjBryj(pronounced bridge) is a full-lifecycle enterprise mobile app solution for any app store worldwide. From idea to ongoing success, customers using Bryj benefit from the single source solution of its platform and expert team included with one subscription. Bryj powers and grows mobile applications that seamlessly connect enterprise systems, and provide intelligent analytics and AI, advanced UX marketing tools, a low-code app studio, and a world-class customer experience. Trusted by leading technology partners like Salesforce and Microsoft, Bryj has experienced trillions of user engagements, powered billions of app sessions, and championed hundreds of apps. Why work with us:
  • Values based culture: Care, Integrity, Simplicity, Joy and Boldness.
  • Learn and grow. Work alongside growth mindsets that embrace continuous learning.
  • Enjoy the journey alongside teammates striving to be world-class in every way.
  • We’re a global company with a diverse team that speaks over 25 languages
Equal OpportunityBryj Technologies, Inc. is an equal-opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, race, sex, ancestry, citizenship, marital status, medical condition, disability, political affiliation, religion, or any other characteristic protected by applicable local laws, regulations, and ordinances.Powered by JazzHR8HTuSgCDe6